Effective Date: June 26, 2026 Last Updated: November 10, 2026 Contact: aria.app.characters.info@gmail.com
Aria AI: Character Chat ("we," "our," or "the App") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information when you use our AI-powered character chat service.
This policy complies with the General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable Spanish data protection law (Ley Orgánica 3/2018, LOPDGDD).
If you request publication through the moderated publication flow, we process a saved copy of the character configuration (a publication snapshot), its available language versions, and the selected public content and media. The snapshot may contain the character profile, introduction, internal character instructions and technical media metadata, including file references. We also process the publication confirmations you provide and the review status, outcomes and decisions needed to handle the request. Internal character instructions are not displayed as public profile text, but they form part of the saved configuration used for review.
We process your personal data under the following legal bases:
| Purpose | Legal Basis |
|---|---|
| Providing and maintaining the service | Performance of contract (Art. 6.1.b) |
| Account creation and authentication | Performance of contract (Art. 6.1.b) |
| Security, fraud prevention, abuse detection | Legitimate interests (Art. 6.1.f) |
| Analytics and service improvement | Legitimate interests (Art. 6.1.f) |
| Marketing and promotional communications | Consent (Art. 6.1.a) — opt-in only |
| Legal compliance | Legal obligation (Art. 6.1.c) |
We retain your personal data for as long as your account is active or as needed to provide the service.
Account deletion removes the account and associated personal-use data from the active service, including account credentials, private conversations, memories, preferences and account-linked activity. We process deletion requests for the account and its associated data in the active service within 30 days, subject to ownership verification and applicable legal retention requirements. This is not a promise to erase every backup copy within 30 days; backup rotation and retained content are described separately below.
Account deletion from the active service does not immediately remove older backup copies. Local backups of the database and user files are configured with a 30-day retention setting. Off-site backup rotation is configured to retain up to 14 daily recovery points, 8 additional weekly recovery points and 6 additional monthly recovery points.
These are rotation settings, not a guarantee that every copy disappears within 30 days or six months. Older recovery points can remain when new backups or rotation do not complete. Backup copies may therefore outlast deletion from the active service. Contact us for the retention status applicable to your request. Recovery copies are retained for service recovery; deletion requests must also be taken into account before restored data is returned to service.
Deleting an Aria AI account does not automatically delete the associated RevenueCat customer profile or records held by Google Play. Requests concerning RevenueCat data require a separate support step; email aria.app.characters.info@gmail.com to include those records in your deletion request, including if you already deleted your account in the App. Records held by Google Play are subject to Google's own retention and privacy rules. Any legally required retention must be identified and explained for the request; there is no single retention period for all purchase-service records.
Choosing to publish a character is separate from creating a private draft. The publication step presents the applicable publication terms and requires explicit acceptance. Published characters, their translations, introductions, images, videos and historical versions may remain available after the creator deletes their account, in accordance with the publication terms accepted for that content. The content remains user-origin content; it is not reclassified as an original creation of Aria AI.
Account deletion also retains identities, historical revisions and linked media of never-published characters; active never-published characters are retired from discovery. On account deletion, the creator-account link and public creator attribution are removed and the application takes over management of the retained characters. Previously retired or blocked characters are not reactivated. Retained character content and media have no automatic expiry; retirement from discovery does not itself erase historical content.
This content-retention rule does not waive personal-data rights or authorize unlawful content. If a character or uploaded file contains personal information about you, identify it in a deletion request to aria.app.characters.info@gmail.com so that we can assess the appropriate removal or redaction. Detaching a creator account does not by itself remove personal information embedded in text or media.
Request account deletion and read the deletion instructions. You can send a request without reinstalling the App.
All conversations and scenarios are generated by artificial intelligence and are entirely fictional. AI responses may be unpredictable or contain content unsuitable for some users. Use discretion when reading AI outputs.
Reporting Mechanism: If you encounter inappropriate or offensive AI responses, use the in-app "Report" button or email us at aria.app.characters.info@gmail.com. We review reports within 48 hours and take corrective action as needed.
We employ industry-standard security measures — including encryption in transit (TLS) and at rest, access controls, and regular security reviews — to protect your information. However, no system can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority as required by law.
Aria AI is strictly for users aged 18 and over. We do not knowingly collect data from minors. Accounts found to belong to underage users will be terminated and their data deleted promptly. If you believe a minor has created an account, please contact us at aria.app.characters.info@gmail.com.
Under GDPR and applicable Spanish law, you have the following rights regarding your personal data:
To exercise any of these rights, email aria.app.characters.info@gmail.com. We will respond within 30 days.
Right to Lodge a Complaint: If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Agencia Española de Protección de Datos (AEPD) — www.aepd.es — or with the supervisory authority of your EU member state of residence.
This Privacy Policy is governed by the laws of Spain and the applicable regulations of the European Union, including the GDPR. Any disputes arising from this policy shall be subject to the jurisdiction of the competent courts of Spain.
We may update this Privacy Policy from time to time. Material changes will be communicated via the App or by email, with a revised "Effective Date" at the top of this document. Continued use of the App after such notices constitutes acceptance of the updated policy.
Aria AI — aria.app.characters.info@gmail.com