Privacy Policy — Aria AI: Character Chat
Effective Date: June 26, 2026
Last Updated: June 26, 2026
Contact: aria.app.characters.info@gmail.com
Aria AI: Character Chat ("we," "our," or "the App") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information when you use our AI-powered character chat service.
This policy complies with the General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable Spanish data protection law (Ley Orgánica 3/2018, LOPDGDD).
1. Information We Collect
Account Information
- Registration Data: When you create an account, we collect your email address and a username.
- Profile Data: Any optional profile details you provide (e.g., avatar, interests).
Device & Usage Data
- Device Details: Model, operating system, IP address, and unique device identifiers.
- Analytics: App usage patterns, session length, feature access, and crash reports.
- Cookies and Similar Technologies: We use analytics tools that may place identifiers on your device to understand how you interact with the App. You may opt out of non-essential analytics via your device settings.
AI Interaction Data
- Chat Logs: Messages exchanged with your character are stored and associated with your account to provide chat history functionality. Logs may be reviewed in aggregated or pseudonymized form to improve response quality.
- Customization Settings: Your preference settings (tone, personality traits, visual themes).
In-App Purchase Data
- Transaction records for any premium features or virtual goods (e.g., gems) purchased via Google Play. Payment processing is handled by Google and RevenueCat; we do not store full card or payment details.
2. Legal Basis for Processing (GDPR Article 6)
We process your personal data under the following legal bases:
| Purpose |
Legal Basis |
| Providing and maintaining the service |
Performance of contract (Art. 6.1.b) |
| Account creation and authentication |
Performance of contract (Art. 6.1.b) |
| Security, fraud prevention, abuse detection |
Legitimate interests (Art. 6.1.f) |
| Analytics and service improvement |
Legitimate interests (Art. 6.1.f) |
| Marketing and promotional communications |
Consent (Art. 6.1.a) — opt-in only |
| Legal compliance |
Legal obligation (Art. 6.1.c) |
3. How We Use Your Data
- Service Delivery & Enhancement: Provide, maintain, and improve AI chat functionality and feature set.
- Personalization: Tailor conversation style, recommend storylines, and unlock visual content based on your preferences.
- Security & Abuse Prevention: Detect fraud, enforce our policies, and protect both you and the App.
- Communications: Send you essential service updates (e.g., policy changes) and — if you have opted in — marketing or promotional messages. You may withdraw consent at any time.
4. Data Sharing & Disclosure
- Third-Party Providers: We share only the data necessary with trusted partners (cloud hosting, analytics, payment processors) under strict confidentiality agreements. Current categories of providers include cloud infrastructure services, analytics platforms, and payment orchestration services (RevenueCat, Google Play).
- International Transfers: Some of our service providers are located outside the European Economic Area (EEA). Where this is the case, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, to protect your data in accordance with GDPR requirements.
- Legal Compliance: We may disclose information to comply with legal obligations, respond to lawful requests from public authorities, or protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred. We will notify you via the App or email before your data becomes subject to a materially different privacy policy.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the service.
- Account data: Retained until you request deletion or your account is terminated.
- Chat logs: Retained for the duration of your account to provide chat history. You may delete individual conversations at any time from within the App.
- Purchase records: Retained for the period required by applicable tax and commercial law (generally 5–7 years in Spain).
- Analytics data: Retained in aggregated or pseudonymized form for up to 24 months.
Upon account deletion, personal data is removed within 30 days, except where retention is required by law.
6. AI-Generated Content Disclaimer
All conversations and scenarios are generated by artificial intelligence and are entirely fictional. AI responses may be unpredictable or contain content unsuitable for some users. Use discretion when reading AI outputs.
Reporting Mechanism: If you encounter inappropriate or offensive AI responses, use the in-app "Report" button or email us at aria.app.characters.info@gmail.com. We review reports within 48 hours and take corrective action as needed.
7. Data Security
We employ industry-standard security measures — including encryption in transit (TLS) and at rest, access controls, and regular security reviews — to protect your information. However, no system can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority as required by law.
8. Age Restriction
Aria AI is strictly for users aged 18 and over. We do not knowingly collect data from minors. Accounts found to belong to underage users will be terminated and their data deleted promptly. If you believe a minor has created an account, please contact us at aria.app.characters.info@gmail.com.
9. Your Rights
Under GDPR and applicable Spanish law, you have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of any inaccurate or incomplete data.
- Erasure ("Right to be Forgotten"): Request permanent deletion of your account and associated personal data.
- Restriction: Request that we limit the processing of your data in certain circumstances.
- Data Portability: Receive your data in a structured, machine-readable format.
- Objection: Object to processing based on legitimate interests or for direct marketing purposes.
- Withdraw Consent: Where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, email aria.app.characters.info@gmail.com. We will respond within 30 days.
Right to Lodge a Complaint: If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Agencia Española de Protección de Datos (AEPD) — www.aepd.es — or with the supervisory authority of your EU member state of residence.
10. Governing Law & Jurisdiction
This Privacy Policy is governed by the laws of Spain and the applicable regulations of the European Union, including the GDPR. Any disputes arising from this policy shall be subject to the jurisdiction of the competent courts of Spain.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via the App or by email, with a revised "Effective Date" at the top of this document. Continued use of the App after such notices constitutes acceptance of the updated policy.
Aria AI — aria.app.characters.info@gmail.com